NEW. The item is considered to be in brand new condition without a single mark or blemish whatsoever.
Excellent. The item has all but the most minor hairline scratches which are barely visible. No dents at all and essentially looks almost new.
Good. Most items fall into this category. Mild wear and tear, but with no screen marks at all. No significant dents. This machine will/May have some scratches and scuffs and possibly some light dents.
Fair. Shows moderate to excessive signs of wear. This is a heavily used item. Heavy scratches and dents are OK. Screen marks are acceptable as long as they don’t impede the use of the unit. Batteries can be towards end life, but working.
Broken deep scratches, dents, cracks and broken screens. Item must be complete and case assembly together. We won’t accept water damage or burnt items. Battery can be faulty and power supplies missing.
We don't like reducing quotes so please check these points
All Items should be supplied with a working and undamaged US power supply. If the power supply is missing or damaged, $20-$55 will be deducted from the quote value depending on the model.
Any battery with a count of 500 or more cycles will be subject to a deduction of a battery replacement (approximately $30-$55 , depending on model).
All laptops and iMacs must be supplied with a US keyboard. If the unit has a foreign keyboard, we will deduct the value of a replacement keyboard from your quote value. We require all desktop machines to also be supplied with the specific Apple keyboard and mouse.
All iPhones/iPads must not be regionally locked. If your iPhone is locked to a specific network your item will be subject to a re-quote.
Your item must be free of cigarette smoke stains and or water damage.
Any Personalised engraved items will be re-graded as D grade
We run all items through Checkmend a database of stolen items to ensure all products are legal
For the full list of Terms and Conditions, follow the link to visit our page
We take your data security very seriously and we will help you keep your personal data safe.
Before shipping your Apple Mac to us there are a few important steps you must follow for your own security.
The link below will explain the process you should follow to prepare your Apple Mac for sale:
The security of your data is your responsibility. Therefore, it is important that you create a backup of any information you wish to keep as we will securely and completely erase any information left on the device. This means your data cannot be recovered by anyone after the process is complete. This includes yourself and the next owner of your machine. We use government accredited tools to guarantee all data erased on the machine is cannot be recovered.