NEW. The item is considered to be unused in brand new condition. The item comes in its original packaging and does not have any marks or blemishes. The packaging does not have to be sealed.
Excellent condition. This item looks essentially brand new and has nothing but the most minor hair line scratches that are barely visible.
Good condition. Most items would fall in this category. In good working order and only mild wear and tear. Must be without screen marks or significant dents.
Fair condition. Shows moderate to excessive signs of wear. The item is considered to be heavily used with heavy scratches and dents. Screen marks are acceptable as long as they are purely cosmetic and do not impede normal use. Batteries can be towards end of life, but still functional.
Poor condition. Broken, deep scratches, dents, cracked and broken screens. Item must be complete and case assembly together. We do not accept water damaged or burnt items. Battery can be faulty.
All Items should be supplied with a working and undamaged US power supply. If the power supply is missing or damaged, $20 will be deducted from the quote value. Batteries should have a cycle count of less than 500.
All laptops and iMacs must be supplied with a US keyboard. If the unit has a foreign keyboard, we will deduct the value of a replacement keyboard from your quote value. We require all desktop machines to also be supplied with the specific Apple keyboard and mouse.
All iPhones/iPads must not be regionally locked. If your iPhone is locked to a specific network your item will be subject to a re-quote.
Your item must be free of cigarette smoke stains and or water damage.
Any Personalised engraved items will be re-graded as D grade
We run all items through Checkmend a database of stolen items to ensure all products are legal
For the full list of Terms and Conditions, follow the link to visit our page
We take your data security very seriously and we will help you keep your personal data safe.
Before shipping your Apple Mac to us there are a few important steps you must follow for your own security.
The link below will explain the process you should follow to prepare your Apple Mac for sale:
The security of your data is your responsibility. Therefore, it is important that you create a backup of any information you wish to keep as we will securely and completely erase any information left on the device. This means your data cannot be recovered by anyone after the process is complete. This includes yourself and the next owner of your machine. We use government accredited tools to guarantee all data erased on the machine is cannot be recovered.